Spectacle subsidy requests

Need some help making a specs claim? Find user guides, support and tutorials here.

User guides

Childrens Spectacle Subsidy Manual Clinical Guideline

Video tutorials

Watch the following videos to learn how to make a spectacle claim.

These videos are best watched with a high quality setting and at full screen. Use the "Settings" and "Full screen" options at the bottom of each video to improve your experience.

Introduction and submitting applications

Start here to get an introduction to the Specs app and how to submit applications.

Submitting Genuine and Exceptional claims

Find out how to use the Specs app to submit a Genuine and Exceptional application.

Creating a client

Learn how to use our Specs app to create a client in the system.

Editing client details

Here we explain how to use our Specs app to edit client details.

On Behalf process

Find out how about what's involved in the On Behalf process.