Get started with EMS information for service providers
Disability Support Services provides resources and guidelines to help you provide free or subsidised equipment and modifications to disabled people. These were formally managed by Whaikaha - Ministry of Disabled Services and some information is still in transition. Check this out as your first step.
View the EMS principles, protocols, manuals and guidelines on their website
Below we provide manuals, guides and tutorials for using our systems.
In this section
Whaikaha resources
As an assessor, you must follow Whaikaha – Ministry of Disabled People funding and consultation guidelines. Find links to the resources you need.
Spectacle subsidy requests
User guides and tutorials for vision assessors claiming the spectacle subsidy funded by Whaikaha - Ministry of Disabled People.
Hearing aid requests
Read our guides to help you submit hearing aid service requests in the Enable Hearing App.
Using EMS Assessor Online
How to use EMS Assessor Online to register as an EMS assessor, endorse applications, and get help with passwords and usernames.
EMS advice request and outreach
Guides to help you prepare EMS advice requests and submit them in ProWorkflow.
EMS equipment requests
Read our guides to help you submit EMS equipment requests in the Enable Equipment App.
EMS housing modification requests
Guides and tutorials for using ProWorkFlow to request our housing services funded by Whaikaha - Ministry of Disabled People.
Vehicle modification requests
Learn how to use ProWorkflow to request our vehicle modification services funded by Whaikaha - Ministry of Disabled People.