Equipment collection

Have equipment issued by Enable New Zealand collected

Please return any ACC or Disability Support Services (formally Whaikaha and previously MOH) equipment you don’t use or need anymore. You can return the equipment yourself. Or we can collect it from your home or hospital.

If you’re not sure whether to return the equipment, please check with your occupational therapist, physiotherapist, or other health professional.

Ask us to pick it up

We’ll arrange for Fliway Transport to collect it. There is no charge for this service. Please reply to your confirmation email if you need to make any changes or to cancel this booking.

Client details

Client name (required)

User code

Equipment owner (required)

ACC claim number (ACC equipment only)
Let us know the ACC claim number if you have it

NHI number (Whaikaha equipment only)
Let us know the NHI number if you have it

Collection details

What are the details for this collection?

Collection address (required)

Company name / building / apartment / room
For example, Enable New Zealand, Level 2, Room 1

Contact first name (required)
Who can we contact in regards to this collection?

Contact last name (required)

Contact phone number (required)

Collection instructions
For example, "We're not available on Tuesdays" or "There is a dog on the property".

Equipment details

Description of items to be collected (required)
Include asset numbers if known. For example, "bed #654789, mattress, manual wheelchair".

Reason for returning equipment

Your details

What is your relationship to the client? (required)

If other, please specify

Your email address (required)

By submitting this form, you agree to our privacy policy.

Or return it yourself

You can take equipment to an Enable New Zealand warehouse in:

Hamilton
Palmerston North
Christchurch

Look up Enable New Zealand warehouse locations