What is available on reissue
There are two ways to see what equipment is available for your client.
Reach out to our Clinical Advisory team.
Or search for a reissue yourself in the ACC MRES app; -
1. Select the MRES ACC ‘Inventory’ tab and then select the ‘Re-issue details’ or ‘Re-issue count’ tabs.
Note: The Re-issue count tab has the supplier code (so you can check the item is exactly what is needed) and the Re-issue details tab can include more information about the item including a photo.
2. Click on the magnifying glass in the top right corner, click on “Catalogue item’ or ‘Description’ and then select drop down option ‘Contains’. Tip: Type in generic search word e.g. mattress
3. View the search results.
How to order reissue equipment
If you see a reissue item that may be suitable for your client:
Obtain a quote from the supplier for that item, including any accessories you require
Create a new order as usual.
For reissue complex and non list wheelchairs, complete and attach a wheelchair specification form, to your order. Forms are linked below.
ACC Power Wheelchair Specification Form
ACC Manual Wheelchair Specification Form
Once the order has been processed, a check of the Enable NZ Warehouse will take place and if the item is still in stock, it will be allocated to this order. If the item is not in stock an order for the selected item will be sent to a supplier.
Click the link to your order in the automated MRES email to determine if the item is coming from our Enable NZ warehouse or direct from the supplier.
Please note that items in reissue cannot be put on hold for your client.