Due to increased demand for freight services in the Auckland region we are experiencing delays in equipment collection and delivery. We thank you for your patience and apologise for any inconvenience.
These are living guides and may be updated. We will notify you of any significant changes.
Learn how to login to the MRES App
How to create an order in the MRES App
How to add an ACC client to the MRES App
You can make changes to a draft order in the MRES App as many times as you need before submitting it
How to request equipment repairs and collections
How to approve orders in the MRES App
How to view our list of ACC equipment available for dispatch or reissue and their SIC codes.
How to approve an extension to the equipment recall date in the MRES App
Our catalogue of ACC rehabilitation equipment
How to find details of an order in the MRES app