A guide for EMS assessors requesting our Disability Support Services (formally services under Whaikaha - Ministry of Disabled People) funded housing modifications.
Disability Support Services guidelines
Your request is reviewed against the Disability Support Services (DSS) equipment and modification services (EMS) guidelines.
You can also view EMS and NASC guidelines, and download the Joint Report form, from the DSS website.
Access the EMS housing manual and guidelines on the DSS website
Housing contractor list
If you need to get a quote for a basic modification or like for like access replacement, please contact an Enable New Zealand housing contractor.
Forms
You will need to attach several forms and documents to your request. For example:
concept sketches (existing and proposed)
schedule summary
property owner approval
quotes for minor modifications
EMS Portal document
EMS advice outcome summary
photos
supporting information, e.g. NASC, LTS-CHC, behavioural management
HNZ (Kaianga Ora) forms.
Use our housing checklist (form) ENAH114 to guide you.
Housing Modification Process Checklist for Whaikaha Assessors
Making 'like for like' access requests
Use our ProWorkflow system to make your housing modification request.
View our video tutorials for ProWorkflow housing requests
Making housing modification requests
Step 1. Create an EMS advice request in ProWorkflow and attach supporting documents.
See our tutorial for creating an EMS advice request
Step 2. When you receive the EMS advice outcome summary: Complete the EMS Portal then click on the 'Enable NZ' link to access ProWorkflow.
Using the EMS Portal (Whaikaha website)
View our video tutorials for ProWorkflow housing requests
Step 3. When you receive the EMS Assessor Section Summary PDF, save the summary to your project in ProWorkflow.
What happens next
We email you to advise you of the next steps.
The project remains open in ProWorkflow for you to view the status of the project and communicate with us.