ACC minor housing modification requests
Procedure for housing assessors (OT)
Please use this procedure when requesting minor ACC housing modification services from Enable New Zealand.
This procedure starts when you have completed an onsite assessment and identified a need for minor modifications.
Related documents
What to do
1. Get sketches and quote from builder
To book a builder for a site meeting, contact BGIS. This is our design and build service provider.
You’ll need to provide this information:
Date of the appointment. At least 36 hours’ notice is preferred.
Client’s name, address and ACC claim number.
Any risks or hazards with the site visit.
A summary of the injury-related need and the solution(s) proposed.
The builder must provide a sketch and a quote within five working days.
2. Order MRES housing equipment, if required
Use form ACC096. Send the quote to the ACC case owner. Please refer to ACC Housing Modification Services (HMOD) Operational Guidelines
3. Obtain property owner consent
Use form ACC1563 (embedded in ACC263). We can get the property owner’s consent, if needed.
4. Send us your referral
Email these documents to our ACC Housing team.
ACC081 Referral for housing assessment services (provided by ACC to housing assessor)
ACC263 Assessment report - minor modifications
ACC1563 Housing modifications consent (property owner)
Builder’s sketch and quote.
5. Approval to proceed to construction
We’ll confirm if the quote(s) are within ACC’s agreed schedule of rates for minor modifications. If not, we’ll need to apply to ACC for approval.
We instruct the builder to go ahead with the modifications.
We notify you and the ACC client of the build dates and estimated completion date.
6. Inspect completed work
We let you know when the work is completed. You, the ACC client and the builder need to complete form ACC1565 Certificate of Satisfactory Completion. We notify ACC that the modifications have been completed.
7. Complete our survey
Please let us know if the modification provided the outcome you expected for your client.