Completing our online survey to help us improve our service
Help us to make improvements to our service and go in the draw to win one of five $100 cash prizes by taking part in our customer survey.
We’ll be using the results from the survey to inform improvements to the services and tools available to all customers. It will also provide valuable insights into how we can improve and tailor our services to you in future.
In order to enable participants to provide open and honest responses, and to ensure results are as free from bias and preconceptions as possible, we have enlisted the services of a professional, independent research agency (Perceptive ) to conduct the research.
The survey should take approximately 10-15 minutes, depending on your responses.
Your responses will be aggregated and analysed with other respondents, and your individual answers will remain confidential.
There are no right or wrong answers, and we appreciate any feedback around your experiences.