Whaikaha - Ministry of Disabled People spectacle subsidy claim tutorials

Last updated on 05 July 2022

Need some help making a specs claim? Find user guides, support and tutorials here.

User guides

Children's Spectacle Subsidy manual (PDF, 768 KB, 10 pages)

Video tutorials

Watch the following videos to learn how to make a spectacle claim.

Video quality

These videos are best watched with a high quality setting and at full screen. Use the "Settings" and "Full screen" options at the bottom of each video to improve your experience.

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Introduction and submitting applications

7 July, 2021

Start here to get an introduction to the Specs app and how to submit applications.

Submitting Genuine and Exceptional claims

7 July, 2021

Find out how to use the Specs app to submit a Genuine and Exceptional application.

Creating a client

7 July, 2021

Learn how to use our Specs app to create a client in the system.

Editing client details

7 July, 2021

Here we explain how to use our Specs app to edit client details.

On Behalf process

7 July, 2021

Find out how about what's involved in the On Behalf process.