Enable New Zealand is pleased to announce that it will be moving, as part of the previously advised relocation of the Palmerston North Head Office, on Friday 10 November 2017.
Our new address will be:
585 Main Street
While both our staff and technology migrate to the new premises, the Palmerston North office will be closed between:
- 12 noon, Friday 10 November and 12 noon, Monday 13 November
Our telephone system, referral management systems and email will not be available during the closed period, with the exception of Enable online systems (for example, EMS, Hearing service and the Spectacle Subsidy service) which will all still be available during this time.
Please note, however, that we will only be able to respond to urgent requests for service during the closure period.
During the period above, requests for urgent service during normal business hours should be directed to the following contact numbers:
- ACC Housing Modifications Service: 027 576 4768
- Ministry of Health Housing Service: 027 576 4768
- Delivery / freight: 027 570 6153
- Ministry of Health Equipment: 027 570 6153
- Ministry of Health Spectacles Subsidy: 027 609 0066
- Ministry of Health Hearing Aid Services: 027 609 0066
- Enable New Zealand NASC: 027 291 6121
We have taken all possible steps to minimise disruption to services, however there may be some minor delays to services such as Band 1 List Equipment supply. Band 1 List suppliers will not receive any electronic ECN order files or be able to return ECN invoices during this period.
Please accept our apologies in advance for any inconvenience caused by the relocation. A further communication will be published once normal operations have resumed on Monday 13 November.
Following the relocation, visitors to Enable New Zealand’s Head Office will enter through our EASIE Living & Demonstration Centre, Ground Floor, 585 Main Street, Palmerston North.
Please also be advised that on 17 November, our Palmerston North warehouse will be relocating to 291 Tremaine Ave. A separate advice will be published in relation to the warehouse relocation. For further information about the warehouse relocation please contact Kerry Hammington on 027 570 6153.
For all other enquiries, please contact Enable New Zealand.